Overview

Astuto is a free and open-source tool designed to help businesses gather and manage customer feedback effectively. Being self-hosted, it offers users the flexibility to maintain control over their data while tailoring the feedback process to their unique requirements. With an emphasis on ease of use and accessibility, Astuto is a great option for businesses looking to engage with their customers and improve their services based on real-time feedback.

Features

Self-Hosted Flexibility: Users have full control over the hosting environment, ensuring data security and customization options.
Open Source: Being an open-source tool, Astuto allows for customizations and contributions from a community of developers, making it adaptable to various needs.
User-Friendly Interface: The platform is designed with simplicity in mind, making it easy for both businesses and customers to navigate and engage.
Real-Time Feedback Collection: Astuto enables businesses to gather feedback immediately, allowing for timely adjustments and improvements based on customer insights.
Integration Capabilities: The tool can be integrated with various applications and systems, enhancing its functionality and usability within existing workflows.
Multi-Channel Support: Astuto can collect feedback from multiple channels, giving customers the convenience to share their thoughts through the method they prefer.
Customizable Feedback Forms: Users can create tailored surveys and feedback forms to collect specific insights relevant to their products or services.