SupportTicketSystem
Support Ticket System ( React & NodeJS & MongoDB )
Overview
The TicketSystem is a ticket management system built with ReactJS for the frontend and NodeJS for the backend. It uses MongoDB Atlas as the database and offers features like login, authentication, admin and user pages, ticket management, filtering and searching, adding ticket messages, and file uploads.
Features
- Login / Register / Logout: Users can create an account, login, and logout to access the system.
- Admin Page / User Page: Users have different pages based on their roles - admin or user.
- Add / Update Tickets: Users can add and update tickets with relevant information.
- Ticket Name Filter: Tickets can be filtered based on their names.
- Dynamic Search: Users can search for specific tickets using dynamic search functionality.
- Add Ticket Message: Both admins and users can add messages to tickets for communication.
- Home / Profile / Tickets / AddTickets / Logout / Login / Register Page: Multiple pages are available for different functionalities.
- Add Image File Tickets: Users can upload image files while creating or updating tickets.
Summary
The TicketSystem is a ticket management system built with ReactJS and NodeJS. It provides features like user authentication, ticket management, filtering and searching, and communication through ticket messages. The system utilizes MongoDB Atlas as the database and offers different pages for admins and users. Users can upload image files while creating or updating tickets. Overall, the TicketSystem is a comprehensive solution for managing and tracking tickets efficiently.
- React
React is a widely used JavaScript library for building user interfaces and single-page applications. It follows a component-based architecture and uses a virtual DOM to efficiently update and render UI components
- Bootstrap
Bootstrap is the most popular CSS Framework for developing responsive and mobile-first websites.
- Material UI
material-ui adds classes to Tailwind CSS for all common UI components. Classes like btn, card, etc. This allows us to focus on important things instead of making basic elements for every project.
- Dashboard
A dashboard style website template is a pre-designed layout that features a user interface resembling a control panel or dashboard. It typically includes charts, graphs, tables, and other data visualization tools that allow users to monitor and analyze data in real-time.